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Internal information system

Internal information system

FUNDACIÓN MADRID POR LA COMPETITIVIDAD (hereinafter, the Entity) has implemented an Internal Information System (SIIF), which integrates the different internal information channels of the organization and It is configured as a fundamental axis for promoting a culture of ethical, responsible and sustainable action, with the duty of supervision, control and prevention in matters of regulatory compliance. The system constitutes the preferred channel and a mandatory tool to diligently channel communications about infractions and regulatory non-compliance, with full protection of informants, without risk of retaliation and with the necessary protection measures. The SIIF has been designed, configured and is managed with the necessary security, confidentiality, data protection and informant protection measures and mechanisms. For this we have the collaboration and support of the external expert BONET consulting, who provides high levels of professionalism, experience, independence, confidentiality and compliance with the applicable regulatory framework. Consequently, the Entity has provided the SIIF with a series of guarantees, among which are anonymity/anonymization, adequate registration, conservation and non-alteration of information, prevention of conflicts of interest, protection of the informant and the prohibition of retaliation. To know in detail the principles of action and the fundamental guarantees that govern the Entity’s Internal Information System by virtue of the requirements demanded by the new regulations, you can see and access the General Policy of the Internal Information System and Defense of the Informant.

Information Channels

The Entity has enabled different internal information channels that allow the presentation of communications in written or verbal format. To this end, the Entity has the configuration, design and support of an external expert in order to provide the highest levels of professionalism, experience, independence, confidentiality, data and informant protection, and other areas applicable to this type of channels. In our Policy you can find expanded information on the technical characteristics of the channels. The channels of our SIIF are the following:

Online/Digital Channel

The Entity makes available an online tool through which any employee or person related to the Entity may submit a written communication through the following link: www.corporate-line.com/cnormativo-madrid-competitividad This tool has security measures that guarantee the protection of the information, the identity of the informant and that of those people affected by it, as well as the confidentiality and confidentiality of the entire communication management and processing process.

In-Person Channel / “Face to face”

Another way that the Entity makes available to its employees and those third parties that relate to it is the in-person channel, which allows the presentation of verbal communications through a face-to-face meeting or by videoconference. In order to ensure due compliance with the commitments and guarantees included in our Policy and the regulatory framework applicable to this type of communications, the Entity has entrusted this function of managing these communications to the external expert BONET consulting, to guarantee the protection of the identity of the informant both in the process of requesting an appointment, in the presentation of a communication in person, and in the place where it is carried out. BONET professionals are responsible for managing requests to submit communications through this channel, as well as for collecting and preserving all the information provided in said request. As established by the Law, these meetings will be documented through an anonymized recording, with the prior consent of the informant. To be able to use this channel, you must request an appointment through the following contact methods:
  • Phone: 911087727 / 930460116
The reporting hours are as follows:
  • Monday to Thursday from 8:30 a.m. to 2:00 p.m. and from 3:00 p.m. to 6:00 p.m.
  • Fridays from 8:30 a.m. to 2:30 p.m.
In order to guarantee the necessary protection and security measures for this type of communications, communications submitted directly by telephone or e-mail cannot be made or recorded. These two tools are exclusively enabled to coordinate with the technical staff the day, time and place to carry out communication in person. We appreciate that you follow the instructions described above to properly access and use the official channels enabled by the Entity for the presentation of communications and the application of all our necessary security and protection mechanisms. For any questions or queries about the operation of the Entity’s Internal Information System, you can contact the person responsible for the System through the following email: protecciondatos@fundacionmadrid.org
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